Privacy Policy DW Power Germany

Introduction

“This Privacy Policy DW Power Germany is effective as of 4 March 2019. It explains how we and our affiliates use personal data and other similar technology on this website. Moreover, by continuing to use your mobile device to access this website, you agree to the collection of certain information.”

Types of Personal Data We Process

Consumers: We process personal data about consumers to deliver logistic services, such as custom clearance services and parcel freight. Specifically, this includes contact information (name, address, email, and phone number) and delivery information.

DW Power Customers: We process personal data about customers to fulfill agreements, including administration, payment, and delivery of goods and services. This includes business contact information (name, address, email, and phone number) and job title.

Suppliers to DW Power: We process personal data about suppliers to fulfill agreements, including administration, payment, and delivery of goods and services. Specifically, this includes business contact information (name, address, email, and phone number), job title, and banking information.

Consultants to DW Power: We process personal data about consultants to fulfill agreements, including administration, payment, and services. Furthermore, this includes business contact information, professional CV, job title, date of birth, banking information, and information related to consultancy tasks.

Guests at Our Facilities: We process personal data about visitors to identify them and provide visitor instructions. In particular, this includes contact information and other relevant visitor information.

Business Administration: We process personal data for documentation, quality, and compliance purposes. This includes contact information and other applicable information.

Marketing: If you sign up for our newsletters, we process personal data to send newsletters and personalize marketing. Moreover, this includes contact information, content preferences, and information from social media profiles.

Understanding Our Customers, Consumers, and Suppliers: We analyze data to optimize products, marketing, and sales. This includes information from customer databases, website usage, and questionnaire responses.

Compliance and Security: We monitor user behavior and implement security solutions to prevent fraud and ensure safety. Specifically, this includes contact information, cookies, user behavior logs, and video surveillance images

Data Transfer and Protection

We transfer personal data globally within DW Power‘s operations, adhering to applicable data privacy laws. Transfers outside the EEA are governed by Standard Contractual Clauses and/or Binding Corporate Rules to ensure data protection.

Automated Decisions

DW Power uses automated decision-making for some services, such as fraud prevention. Therefore, you may request information about these decisions and ask us to verify their accuracy.

Security Measures

We use industry-standard IT security practices, including encryption and secured servers, to protect personal data. Moreover, our security measures are evaluated continuously.

Personal Data Retention

We retain personal data as long as necessary to fulfill processing purposes, comply with legal obligations, and safeguard our legal position. Therefore, your data is securely maintained.

Data Subject Rights

You have the right to request access, rectification, restriction, portability, and erasure of your personal data. Additionally, you can also object to processing and withdraw consent.

Contact Information

For data privacy inquiries, please contact our Data Privacy Officer at support@dw-power.de. Furthermore, our team is available to assist with any questions or concerns.